VoIP Counselling Service via WhatsApp Calls & Signal
VoIP, which stands for Voice over the Internet Protocol, is the technology used to transmit voice communication over the internet. VoIP Counselling via WhatsApp or Signal is similar to Telephone Therapy, the difference is that calls are conducted via the internet. WhatsApp and Signal can be used on your mobile, computer or tablet. All calls are free worldwide. Text is also available using Instant Messenger Counselling.
How can Counselling via WhatsApp calling and Signal help?
Counselling via WhatsApp Therapy and Signal brings the personal voice into sessions, this can help build a trusting counselling relationship. Talking things out, offloading and being heard can bring a sense of relief. It's not every day that we get to speak about ourselves, you might not want to worry friends or family, perhaps you believe they won't understand or that they will judge you. Sometimes we need a point of view from someone who is outside of our lives.
The service allows you to address your problem, be it past or current and your concerns about the future. If there's anything that's affecting you it's worth exploring. Our qualified and experienced VoIP Counsellors can assist you to manage your situation and work on changing how you see it. A wide range of topics can be covered during sessions. Click to view the issues that we cover.
Easily accessible Therapy
Technology has advanced, many clients have WhatsApp on their smartphone. You can have your VoIP WhatsApp or Signal Therapy session while walking in the park, on the way home from work, or by connecting via wifi while overseas or relaxed at home.
Some clients may have a disability or little time to attend face to face appointments, VoIP Counselling is a flexible and convenient form of Telehealth. Just as medical and dental appointments are a priority, so are therapy appointments. Many employers recognise this and provide employees with time off during the day for a counselling session. Allowing staff to leave a bit early or start a bit later, giving them a quiet and private space, at work, to speak to their counsellor has become very popular.
I worry about privacy issues, I'm uncomfortable about showing my emotions on camera
If you're shy or experience increased anxiety, during face to face therapy, you may find VoIP Therapy sessions more comfortable, as it is via voice calls. There is no pressure about being seen on live video, some clients have concerns about this due to privacy and fear of becoming emotional on a web camera. VoIP Counselling eliminates that worry.
We provide instant messenger sessions as well, they are interactive using text rather than voice. You can also use our email counselling service, it allows you to be in control of your session times. No need to be booking appointments as you can submit an email at any time. We offer the choice to switch, you can try different services and select what works best for you. Click to learn more about our email counselling service.
Why should I choose Signal and WhatsApp Counselling sessions?
• Worldwide access, 7 days a week.
• You can talk openly and express yourself verbally rather than through written word.
• You hear the voice of your Online Counsellor; this can be very calming in times of distress.
• You do not have to type.
• The service can be accessed from the comfort of your own home.
• There are no calling charges; this is particularly beneficial to our overseas clients.
• Convenience - you may be housebound due to disability, caring for small children/elderly parents or have no support system to enable you to spend time away from home.
• If you travel overseas often, you still have access.
• We work towards climate change by eliminating the need to travel for a session. This contributes to reducing burning fuels that increase global warming.
• Allows expatriates to access English speaking Counsellors while overseas.
• Culturally sensitive therapy and counselling for students available.
• 500 clients in Ontario, Canada were assigned to both face to face and online counselling, they experienced statistically the same clinical outcome and level of patient satisfaction. American Psychiatric Association.
• Read our Reviews and Testimonials.
What do I need to have for a VoIP Counselling session?
To access Counselling via WhatsApp or Signal on a smartphone, computer or tablet you will need an internet connection, you can use Wi-Fi, a hotspot or data on your device.
For WhatsApp, you use your phone number as an ID/username. With Signal, you have the option of using your phone number or a username.
Can you explain more about what WhatsApp and Signal are?
WhatsApp and Signal are popular call and messenger apps that you can download on your smartphone. They can both be accessed on computers and tablets too. Stable wifi or internet is required to make and receive calls, as well as text. The apps are encrypted. The quality of calls can be equally as good as the telephone, the bonus is that there are absolutely no call charges.
Please read the sign up instructions before making a purchase.
Contact our friendly Admin Team if you require any assistance with making a booking.
WhatsApp & Signal Counselling Call Fees and Instructions
1. Select and pay
Choose whether you would like a single session or discount package, you can select a week day or weekend slot package. Click on a button below and pay securely via debit, credit card or PayPal account.
2. Submit information
Within 3 days, email our Booking Department
Submit brief details of what you wish to talk about in your session. This could be a couple of sentences about your area of concern, as well as the type and duration of support needed. Please include your WhatsApp number/username or Signal details, a wide range of your day to day availability and preferred dates/time range for your session. The wider the better.
3. Receive reply
You'll be contacted by your Counsellor via email, as soon as possible, to confirm the time to meet online or alternative availability will be provided for you to choose from. Please check your spam/junk folder.
Have your session
Your Counsellor will call you at the agreed date and time. We believe in strengthening the counselling bond, you will be supported by the same Counsellor throughout your time with us. This will also save you from having to repeat your story. VoIP sessions are 45 minutes long.
How many Online Counselling sessions should I book? - According to therapeutic guidelines and good practice, counselling is most beneficial with a minimum of 8 - 16 sessions. However, some clients may require mid term support which lasts for 4 months - 1 year, or long term psychotherapeutic support for up to 2 years.
Most of our new clients follow the suggested minimum amount and initially book 8 VoIP Counselling sessions and save 10%.


