OCS quick links

OCS quick links

VoIP Counselling Service via Skype and WhatsApp Calls

Skype and Whatsapp call counselling   OCSVoIP, which stands for Voice over the Internet Protocol, is the technology used to transmit voice communication over the internet. VoIP Counselling via Skype and WhatsApp is similar to Telephone Therapy, the difference is that calls are conducted via the internet. Skype software can be installed on a phone, tablet, laptop or desktop. WhatsApp can be used via an app on your mobile. All calls are free worldwide. Text is also available using Instant Messenger Counselling.

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How can Counselling via Skype and WhatsApp calling help?

VoIP Skype Counselling and WhatsApp Therapy bring the personal voice into sessions, this can help build a trusting counselling relationship. Talking things out, offloading and being heard can bring a sense of relief. It's not every day that we get to speak about ourselves, you might not want to worry friends or family, perhaps you believe they won't understand or that they will judge you. Sometimes we need a point of view from someone who is outside of our lives.

The service allows you to address your problem, be it past or current and your concerns about the future. If there's anything that's affecting you it's worth exploring. Our qualified and experienced VoIP Counsellors can assist you to manage your situation and work on changing how you see it. A wide range of topics can be covered during sessions. Click to view the issues that we cover.

Easily accessible Therapy

Technology has advanced, many clients have Skype or WhatsApp on their smartphone with unlimited data. You can have your VoIP Skype or WhatsApp Therapy session while walking in the park, on the way home from work, or by connecting via wifi while overseas or relaxed at home.

Some clients may have a disability or little time to attend face to face appointments, VoIP Counselling is a flexible and convenient form of Telehealth. Just as medical and dental appointments are a priority, so are therapy appointments. Many employers recognise this and provide employees with time off during the day for a counselling session. Allowing staff to leave a bit early or start a bit later, giving them a quiet and private space, at work, to speak to their counsellor has become very popular.

I worry about privacy issues, I'm uncomfortable about showing my emotions on camera
If you're shy or experience increased anxiety, during face to face therapy, you may find VoIP Therapy sessions more comfortable, as it is via voice calls. There is no pressure about being seen on live video, some clients have concerns about this due to privacy and fear of becoming emotional on a web camera. VoIP Counselling eliminates that worry.

We provide instant messenger sessions as well, they are interactive using text rather than voice. You can also use our email counselling service, it allows you to be in control of your session times. No need to be booking appointments as you can submit an email at any time. We offer the choice to switch, you can try different services and select what works best for you. Click to learn more about our email counselling service.

Why should I choose Skype or WhatsApp Counselling sessions?
• Worldwide access, 7 days a week.
• You can talk openly and express yourself verbally rather than through written word.
• You hear the voice of your Online Counsellor; this can be very calming in times of distress.
• You do not have to type.
• The service can be accessed from the comfort of your own home.
• There are no calling charges; this is particularly beneficial to our overseas clients.
• Convenience - you may be housebound due to disability, caring for small children/elderly parents or have no support system to enable you to spend time away from home.
• If you travel overseas often, you still have access. 
• We work towards climate change by eliminating the need to travel for a session. This contributes to reducing burning fuels that increase global warming. 
• Allows expatriates to access English speaking Counsellors while overseas.
• Culturally sensitive therapy and counselling for students available.
• 500 clients in Ontario, Canada were assigned to both face to face and online counselling, they experienced statistically the same clinical outcome and level of patient satisfaction.  American Psychiatric Association.
• Read our Reviews and Testimonials.

What do I need to have for a VoIP
 Counselling session?
To access the Counselling via Skype you'll need an internet connection. You can use Wi-Fi, a hotspot or data on your device. You will also need a microphone and speakers, both of which may be external or built into your computer, tablet or smartphone.

A messenger ID will be required for Skype, this is your username. For WhatsApp, you use your phone number as an ID, you'll also need the WhatsApp app. The quality of calls for both Skype and WhatsApp can be equally as good as the telephone, the bonus is that there are absolutely no call charges.

Can you explain more about what Skype and WhatsApp are?
Skype is a free international VoIP provider; it provides instant messaging, video calling and voice calls over the internet. It's very popular, works extremely well and is also encrypted. WhatsApp is a popular call and messenger app that you can download on your smartphone. Stable wifi or internet is required to make and receive calls. Both Skype and WhatsApp are encrypted.

Skype and WhatsApp Call Fees and Instructions - 3 quick steps

1. Select and pay
Choose whether you would like a single session or discount package, you can select a week day or weekend slot package. Click on a button below and pay via debit, credit card or PayPal account. Contact us if you wish to pay via online/telephone bank transfer.
2. Submit information
Within 3 days, email us brief details of what you wish to talk about in your session. This could be a couple of sentences about your area of concern, as well as the type and duration of support needed. Please include your Skype ID/WhatsApp number, a wide range of your day to day availability and preferred dates/time range for your session. The wider the better.
3. Receive reply
You'll be contacted by your Counsellor via email, as soon as possible, to confirm the time to meet online or alternative availability will be provided for you to choose from. Please check your spam/junk folder.
Have your session
Your Counsellor will call you at the agreed date and time. We believe in strengthening the counselling bond, you will be supported by the same Counsellor throughout your time with us. This will also save you from having to repeat your story. VoIP sessions are 45 minutes long.

How many VoIP Skype Counselling or WhatsApp Calling sessions should I book? - According to therapeutic guidelines and good practice, counselling is most beneficial with a minimum of 6 - 15 sessions. However, some clients may require mid term support which lasts for 4 months - 1 year or long term psychotherapeutic support for up to 2 years.
Most of our new clients follow the suggested minimum amount and initially book 6 VoIP Skype or WhatsApp Counselling sessions and save 10%.

VoIP Counselling Fees

1 VoIP call session
Monday to Friday slot £60

  1 VoIP call session
Saturday or Sunday slot £80


3 VoIP call sessions
Monday to Friday slots £171 (save 5%)

3 VoIP call sessions
Saturday or Sunday slots £240

6 VoIP call sessions
Monday to Friday slots £324 (save 10%)

 6 VoIP call sessions
Saturday or Sunday slots £480


9 VoIP call sessions
Monday to Friday slots £459 (save 15%)

9 VoIP call sessions
Saturday or Sunday slots £720


12 VoIP call sessions
Monday to Friday slots £576 (save 20%) 


12 VoIP call sessions
Saturday or Sunday slots £960


15 VoIP call sessions
Monday to Friday slots £675 (saving you 25%)

15 VoIP call sessions
Saturday or Sunday slots £1,200

Discount bundles of 3-9 sessions are valid for 60 days. The 12 session VoIP Skype counselling bundle is valid for 90 days and the 15 session bundle is valid for an extended period of 120 days.