The Online Counselling Service understands that some clients do not have access to the internet or simply prefer to receive Telephone Counselling or Coaching. There are times when we all need support, encouragement and someone we can trust to talk to about our situation. Telephone Counselling and Coaching provides the comfort of a quiet, comfortable environment where you can find peace and relaxation while receiving support.

The Online Counselling Service provides a safe atmosphere where you can talk openly to caring and compassionate Accredited Counsellors, Qualified Psychotherapists and Certified Coaches, without fear of criticism, judgement or misunderstanding. 24 hour, worldwide telephone support is provided to individuals, couples, families and groups for a wide range of issues. You will receive personalised therapeutic telephone counselling and coaching that is not only affordable, but effective too. A secure, discreet, professional service!

Telephone Counselling and Telephone Coaching:

• The service is available 24 hours a day, 7 days a week.
• You can access the service from anywhere, as long as you have a land line or mobile/cellular phone.
• Allows you to talk frankly and openly. You can share, ask, vent, receive fresh insight and be listened to.
• Allows you to express yourself verbally rather than through written word.
• You hear the voice of your Telephone Counsellor or Coach; this can be very calming in times of distress.
• You have the option to remain anonymous.
• You may be housebound for some reason due to disability, or maybe you are caring for small children/elderly parents, and have no support system to enable you to spend time away from home.
• It can be less intimidating and there is no stigma attached.
• If you relocate or travel you will still have access to the service.

We are more than happy to incur the calling charges and phone you!
However, if you prefer to phone us for your pre-arranged Telephone Counselling session you are free to do so.

To access this service you will need to have an active telephone number. You have the option to call us, or we can call you - this is the more affordable option as the Online Counselling Service will incur all of the calling charges. Please select the option that suits you. The Online Counselling Service aims to fully accommodate your needs.

If you opt to receive a call:

Please email us and provide the telephone number you wish to be contacted on, the approximate time/date that you would like to have your session and the amount of people taking part. You will then receive an email response with full arrangements.

If you opt to call us:

After making your payment, please email us with an approximate time/date to receive your session and the amount of people taking part. Please include details of what you wish to talk about. You will receive a confirmation email providing you with the telephone counselllng phone number, you will then be able to call us for your pre-arranged Telephone Counselling session.

Confidentiality

Confidentiality is an integral part of our service. All telephone calls remain strictly confidential. You will only be contacted by telephone at pre-booked times. Your telephone number will never be shared with anyone, and you will never be contacted by phone at any time other than for pre arranged sessions.

Follow 3 quick steps to receive leading edge Telephone Counselling or Coaching support.

1. Select your service
2. Pay for your session/s 
3. Email us (let us know your preferred session time or date, including your contact number if you wish to receive a call). Your time or session date will be confirmed, you will then have your Telephone session with your Therapist.

All Payments are made via the free and secure payment method Paypal.

Paypal secure payments allows you to pay by credit card or debit card, it uses the highest level of SSL encryption to ensure that your details remain safe. Paypal is the preffered secure payment gateway. You do not have to have a Paypal account to make your payment.

The Online Counselling Service offers huge discounts of up to 15% off all package service bundles. These bundles are valid for 60 days, you are free to use them at any time within the 60 day period. Once you have purchased your session/s you will be able to have your Counselling or Coaching session soon after booking.

Fees for individuals

For Telephone Counselling or Coaching services please choose whether you would like a single or package service, simply click on the link and make your payment. Then email us brief details about what you feel you wish to talk about in your session. Please specify whether you require Counselling or Coaching. It would be helpful if you would include the telephone number you wish to be contacted on, or an approximate time that you would like to call us. You will then be contacted via email as soon as possible with full arrangements and to confirm the session time. Telephone Counselling and  Coaching sessions are 50 minutes long.

How many sessions should I book? - According to therapeutic guidelines and good practise, Counselling is most beneficial with a minimum of 6 - 12 sessions. To take advantage of this you may initially prefer to book 6 discounted sessions and save 10%. However some clients may require mid term support which lasts for 3 months - 1 year or long term psychotherapeutic support for up to 2 years.

1 Telephone session £40

3 Telephone sessions £114 (save 5%)

6 Telephone sessions £216 (save 10%)

9 Telephone sessions £306 (save 15%)

Couples Fees are from £45 per session, please contact us to book Couples Telephone Counselling.

"The Online Counselling Service, Your Pathway to Personal Freedom"